Know All About Delta Air Lines

Last updated on October 17th, 2022 at 11:10 am

Delta is one of the biggest low-cost carrier around the globe. Therefore, they provide a comprehensive after purchase support services to their clients.

Get all your Delta Air Lines Customer Services related information from us.

Delta Air Lines Contact Information – Quickest Ways to Get in Touch with Delta Air Lines

Delta Air Lines Overview 

Delta Air Lines is a legacy carrier known as Delta. It primarily serves the United States and is headquartered in Atlanta, Georgia. It offers its air service to passengers and cargo. Delta is a star alliance member like Air Canada, Air France, Turkish Airlines, etc. Delta Air Lines also has codeshare agreements with Virgin Atlantic, WestJet Airlines, KLM, Korean Air, etc.  

The route network of the US airline is centered on a network of hubs, international gateways, and essential airports. 

All the Choices for Your Dream Vacation with Delta Destinations

The largest hub and corporate headquarters of Delta Air Lines are located at Hartsfield-Jackson Atlanta International Airport in Atlanta, Georgia. By August 2020, the airline will carry more than 200 million passengers annually on more than 5,400 daily flights. Additionally, the airline offers substantial local and international service, flying to more than 325 locations across more than 52 nations and six continents.  

Popular Destinations 

Below is the list of popular destinations, both domestic and international. 

• Domestic Destination
  • Austin 
  • New York 
  • Atlanta 
  • Orlando 
  • Fort Myers 
  • Detroit 
  • Chicago 
  • Fort Lauderdale 
  • Las Vegas 
  • Tampa

• International Destination 
  • Athens 
  • Washinton D.C. 
  • Berlin 
  • Buenos Aires 
  • Paris 
  • Rome  
  • Cancun
  • Tokyo
  • Johannesburg
  • Barcelona

All the Different Cabin Classes and Their Features Aboard Delta Airlines

Basic Economy 

Basic Economy in Delta provides essential services and is the best for solo travelers and light packers who are not supposed to change their trip. Unfortunately, Delta on Basic Economy tickets does not allow change and refunds.   

After purchasing a Basic Economy ticket with Delta, passengers will enjoy  

• The Main Cabin Seat 
• Free Non-alcoholic drinks and snacks 
• Delta Wi-Fi connectivity 

Main Cabin 

With the main cabin tickets, passengers will enjoy more flexibility and freedom. You can select your seat in advance and make many changes anytime with no changing fees via the manage your trip option. You can buy upgrades to one the Delta’s premium experiences. After purchasing a Main Cabin ticket with Delta, passengers will enjoy  

• Advanced Seat selection 
• Complimentary drinks and snacks 
• Alcoholic drinks 
• Special meals 
• No change fees 
• Delta studio 
• Delta Wi-Fi services 
• Receive credit 

Delta Comfort+ 

After buying a Delta Comfort+ ticket, passengers will get include complimentary priority boarding. The seats will recline more and have more spacious legroom. Moreover, passengers will also get an overhead bin space to keep their belongings safely. After purchasing a Delta Comfort+ ticket with Delta, passengers will enjoy  

• Early boarding and deboarding 
• Spacious legroom 
• Overhead bin space 
• Amenity kits 
• Pillow, blanket, and free earbuds (International flights) 
• Complimentary snacks and beverages 
• Exclusive dining 
• Inflight entertainment 

First Class 

Delta first class is only available on domestic routes, providing the best experience to the passengers. Passengers will get more room to stretch out, a power outlet, and Delta’s signature service of a flight attendant. After purchasing a First-Class ticket with Delta, passengers will enjoy the following:  

• Sky Priority service (early check-in, baggage handling, and security) 
• Spacious seats 
• Built-in outlets 
• Wi-Fi services 
• Personal services 
• Inflight amenities (seatback screen, TV shows, Spotify playlists, latest films, podcasts, etc.) 
• Seasonal food and beverages 
• A pre-set pillow 
• 2 free checked baggage 

Delta Premium Select 

It is available on most long-haul flights giving your more space to stretch out and enjoy with extra recline, wider seats, additional leg rest, and adjustable footrests. After purchasing a Delta Premium Select ticket with Delta, passengers will enjoy:  

• Sky Priority service (early check-in, baggage handling, and security) 
• Wider seats with footrests and leg rest 
• Larger screen 
• Exclusive amenities 
• Exclusive meals 
• Complimentary alcoholic drinks 
• Tumi Amenity Kit 
• Priority boarding and deboarding from the plane 
• Personal services 
• Inflight amenities (seatback screen, TV shows, Spotify playlists, latest films, podcasts, etc.) 

Delta One 

Delta one is the top-tier service of Delta Airlines, available on domestic long-haul flights and international flights. Before boarding your flights, you must gain access to the Delta Sky club lounge. After purchasing a Delta One ticket with Delta, passengers will enjoy:  

• Flatbed seat 
• Oversized duvet with luxury pillows 
• Chef-curated meals 
• Elevated dining experience 
• Sommelier wine selection 
• Power outlets with USB ports 
• Inflight amenities (seatback screen, TV shows, Spotify playlists, latest films, podcasts, etc.) 
• Inflight entertainment with Delta studio 
• Tumi Amenity Kit 
• Priority boarding and deboarding from the plane 

Earn as You Fly with Delta Air Lines Miles Program 

Sky Miles is Delta Airlines’ frequent flyer program, which awards miles to passengers taking the majority of fare categories. Sky miles replaced Sky Miles as the name of Delta Airlines’ frequent flyer program in 1995. Additionally, airlines provide a separate program called Sky Bonus that enables small- to medium-sized business owners to accrue points for staff travel. 

Through Skymiles, travelers can accrue miles. Once members, travelers can accrue miles for Award Travel based on the price of their airline tickets and their SkyMiles level. According to capacity and the number of scheduled passengers transported in 2013, Delta was the largest airline in the world. Passengers can accrue miles on flights and trips (including partner flights) with the Delta SkyMiles American Express Card and from SkyMiles Partners. Find out more here. 

Passengers who hold delta co-branded credit cards can also use this service.  

A few advantages of using this program are- 

• Earn status  
• Shopping for Luxury products 
• Upgrades on First and Business class  
• Rental Stays and Cars 
• Vacation Packages 
• Gift Vouchers 

Delta Air Lines Policies – Learn the Rules for All the Services Related to Delta

Baggage Policy – Know the Allowance, Restrictions & More on Delta Air Lines

The passengers of Delta Airlines can carry one checked baggage and one carry-on baggage along with one personal item when boarding their flights.  

Carry-on Bags

Each passenger is allowed to bring one personal item and carry-on luggage. For flights, carry-on baggage must have total dimensions more significant than 45 linear inches (115cm). On most routes, carry-on luggage is allowed to weigh as much as it wants, except for Singapore (7kg/15lbs), Beijing (10kg/22lbs), and Shanghai (10kg/22lbs). 

Checked Baggage

The amount of checked luggage allowed will vary according to the ticket purchased, but the maximum size for all passengers is 157 cm/62 in. However, for travelers traveling in Basic Economy, Main Cabin, and Delta Comfort, the checked baggage cannot weigh more than 23kg/51lbs. Checked baggage for First Class, Delta Premium Select, and Delta One passengers cannot exceed 32kg/70lbs. 

Put a Hold On Your Plans Easily – Cancellation Policy

• Passengers are not eligible to cancel their tickets after 24 hours of booking. 
• You will not get any refund if you cancel a non-refundable ticket per the Delta Airlines cancellation policy. However, you may get the travel e-credit for future travel. 
• Passengers can easily cancel their refundable tickets without any restrictions or costs. They will also get a full refund for their ticket value. 
• You can also cancel your tickets booked with miles, but airlines will deduct the cancellation from your miles.   
• If the airline cancel or delays for 30 minutes and more, you can easily rebook your flight. 
• The airline will first try to rebook the passenger on the next available flight. 

Confirm Your Travel Plans However You Want – Check-in Policy 

Online check-in: You can check in online by going to the Delta online check-in page, providing the departing airport and booking reference. Online check-in begins 24 hours before the flight’s scheduled departure time. 

Airport Check-In 

Additionally, travelers can check in at an airline check-in desk at the airport. Check-in usually closes about 30 minutes before departure, though deadlines vary significantly depending on the airport the flight is leaving from. However, it is advised that travelers show up well before this time, notably if they are dropping off luggage. 

Travel Some Other Time – Delta Flight Change Policy 

• Basic tickets are non-changeable and non-refundable, so passengers can make any changes to these tickets. 
• Passengers can sometimes make same-day changes to their flight within 24 hours of the ticket purchase.  
• When changing the non-refundable ticket, you may need to pay the  
• change from $0-$500, depending on the route flown. However, you must pay the fare difference if applicable.  
• Passengers can change their refundable tickets without paying any change cost if adhering to all the rules. However, you might need to pay the fare difference if there is any.  
• You can also make changes to your award tickets without paying any cost for both domestic flights and international flights. 

Make Corrections in Your Ticket – Name Change 

• Passengers can easily make minor changes to their tickets’ names without paying fees if changes are done within 24 hours of booking.  
• Beyond 24 hours, you might need to pay the name change fees per the Delta Airlines name change policy. 
• The name change will cost you from $75 to $500, depending on the routes flown and classes you booked.