Last updated on November 2nd, 2022 at 12:12 pm
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Alaska Airlines – A Detailed Overview on Booking, Cancellations and Changes
Are you looking to book a flight? What is it this time? Is it going to be a work-related trip or a relaxed vacation? Whatever it is that your heart desires, make your reservations with Alaska Airlines to get the best in class flying experience. A purely customer-oriented highly efficient airlines asking to be of any service to you.
A dream seen in 1932 almost 89 years ago as Mc Gee Airways manifested itself in the form of Alaska Airlines. They themselves were aware of how exhausting and expensive boarding a plane can be for modest earning class. Therefore, came forth the vision to come up with an airline charging lowest possible fare, is swift and makes sure the passenger has a great travel experience from the moment of booking a trip to deplane.
Alaska Airlines is considered fifth largest airlines in the United States in terms of fleet size, destinations served and number of passengers carried. It was founded on June 6 ,1944 and is headquartered in SeaTac Washington. Covering an extensive network, Alaska Airlines serve more than 116 destinations throughout United States, Hawaii, Canada, Costa Rica and Mexico. They operate more than 1200 flights a day expanding rapidly along roundtrip markets. The primary hub is at Seattle-Tacoma International Airport. Alaska Airlines is planning to join the airline alliance, Oneworld by the end of March 2021. For twelve consecutive years Alaska Airlines have been named as the airlines with the highest customer satisfaction.
Read More :- Alaska Airlines Transfer Ticket To Another Person
Current Operating Routes
Seattle
Portland
Los Angele
San Hose
Austin
Nashville
Boise
Dallas
Washington
Houston
Chicago
Phoenix
Palm Springs
Top Flight Routes
Seattle – LA
San Francisco – Portland
San Jose – Seattle
Newark – LA
Las Vegas – San Francisco
San Francisco – Portland
Boston – Seattle
Mileage Plan
It is the loyalty program for frequent flyers of Alaska Airlines. It is designed to provide maximum benefit to passengers. The miles can be earned not just while booking a flight but also while, shopping, staying a hotel, renting a car and many more options. Use Miles with Alaska Airlines and their global partners to explore the world.
First 24 hours
Alaska Airlines show flexibility toward immediate -purchase tickets and modifications with it. They allow to make a change to entirely unused ticket done within 24 hours of original time of Alaska Airlines Reservations, without adding any applicable change fees. Also, if you wish to cancel with the 24-hour time span, you are entitled to receive full refund.
Junior Jetsetters
Alaska Airlines have their special unaccompanied minor service program named as Junior Jetsetters Program. Minors below the age of 18 are allowed to fly unaccompanied by a parent/ guardian on flights. It is not mandatory for a minor to have a parent/guardian accompanying him in Alaska Airlines. As part of their policy the staff of Alaska Airlines will escort the kid to its destination. The child will be provided with a lanyard or a wristband to keep him in the eye of the crew. It is advised and requested by the Alaska Airlines to have his/her full paper work done, fees paid and gate passes issued. The minor gets an early boarding so that he/she can get safety briefing and get acquainted with the crew.
It is essential for children, regardless of age to carry all the required documents including but not limited to valid passport with them, at all times. The legal parent/guardian travelling with the minor must also have proper travel documents along with the permission and documents evidence of relationship with the minor.
If there is no legal parent/guardian present with the minor, it is mandatory to inform the airlines in advance so that further inconvenience can be avoided, as every country has different guidelines regarding the same.
Alaska Airlines have an app build exclusively for unaccompanied minors known as Fly for All App.
Baggage Policy
As per the policy in Carry-on Alaska Airlines allow one carry-on bag and one personal item such as purse, briefcase and laptop. As for checked bags $30 is charged for the first bag and 40$ for the second, keeping in mind that they nevertheless follow weight and size guidelines laid down by the airlines and can be checked on the Alaska Airlines website as well.
Notification about Low-cost fares
As per Alaska Airlines they have come up with “Customer Commitment” which promises to make the entire experience of flying a memorable one, and with lowest ticket prices being one of them. Their “Customer Commitment “is reflected in their ticket prices as well displayed on the Alaska Airlines website . With no additional extra cost and a minimum required ticket fare, the customer feels at ease and in sync with the Airline.
Amenities on board
A low-ticket price does not mean a bland and uncomfortable flight experience for Alaska Airlines flyers. With a plethora of in-flight beverages and snacks at your service and a non-alcoholic beverage coupled with delicious pretzels served as compliments from the crew, the passenger becomes a loyal customer for life.
There are variety of in-flight entertainment custom designed to accentuate the whole experience into a cherished one, with no unnecessary need to buy Wi-Fi to satiate the entertainment bones.
Exclusive offers and rewards
Alaska Airlines regularly comes up with reward options and various exclusive offers for their frequent flyers. While earning miles on Mileage Plan you can use it several other benefits as well. You are entitled to collect, save and redeem your points anytime with Alaska Airlines. For more details visit Alaska Airlines official site.
Peace of Mind Change-fee waiver
Taking the outbreak of Pandemic in mind, Alaska Airlines have made flexible amendments in their Change and Cancellation policy. A brief idea is that when you Cancel Alaska Flight your trip, no extra fee is incurred and the funds are transferred into My Account Wallet. Similarly, when you change your trip the rerouting is done fitting to your new itinerary with appropriate fees involved. This is just the tip of the ice-berg. To know more about it visit the Alaska Airlines site and read more about the amendments.
Safety Precautions Amid COVID-19
- The pandemic hit the aviation industry like punch in the gut. Alaska Airlines had to ground most of their fleet. With COVID-19 engulfing the entire planet it is important, now more than ever to follow the guidelines to ensure your safety and fellow travelers alike. Some points to keep in mind while travelling are
- Following basic precautions such as wearing a mask at all times, maintaining social distances and using sanitizer.
- Keeping an alert on your device on the countries with travel restrictions due to the ongoing COVID-19 outbreak. This also includes potential quarantines upon arrival in the destination country with their particular rules.
- The notification from the airlines should always be on during travelling as Alaska Airlines continually keeps notifying its passengers with government restrictions, flight cancellations or potential quarantines and other guidelines.
Tips to secure cheapest flights on Alaska Airlines
- Flight options
While you are looking for cheap flights, remember to look for travel search engines such as Kayak and lesser known sites sch as Jet Radar and Wego . Also compare the fares with the prices offered on Alaska Airlines official site for exclusive offers.
2. Payment methods
Use your Debit Cards and cash for other payments, always use credit card to pay for everything regarding flight fares to earn air miles and better flight deals for future.
3. Alaska Credit card
Planned spending using credit card accelerate your earning miles along with signing bonuses. Just remember that not every credit card provides these bonuses, so be careful while making your payment. Using Alaska credit card for the same accelerates the earning even further. Alaska Airlines are offering limited time 50,000 bonus miles offer for purchases via Alaska Credit card
4. Earning and Redeeming air miles
Always be on the lookout for airline alliance members. A quick google search before booking flight tickets and learning about recent mergers and airline alliance saves a lot of money and unnecessary expenditure.
Ways to contact the Customer Support of Alaska Airlines:
Chat
If you have a query with reservation. Visit the official website of Alaska Airlines and click on the Start Reservations Chat to get assistance in real time.
You can also drop a quick e-mail, clearly stating your problem on the Alaska Airlines website itself. The response will be swift and satisfactory. However, because of Covid-19, Alaska Airlines are receiving hundreds of e-mails and they are trying to reply to each one of them. So be patient with the replies.
Text
Alaska Airlines allow text option, especially for reservations. Use 160 characters or less and send your reservation query on 82008.
Call
The Alaska Airlines Customer Assistance works 24 hours a day, 7 days a week to resolve issues and help as many customers as they can. But please be patient and kind while asking for assistance as they are handling thousands of calls every day.
What does the Customer feel about Alaska Airlines?
I had Lori as my flight attendant and I have never had someone so caring or responsive. She helped me with my luggage and getting the bathroom open. I would fly again just because of her! She was great.
- Delaney F December 2020
Thanksgiving night was a very empty plane. We were upgraded at no cost! Less than 1/2 full so were very lucky!! The bonus was actually being able to get a quick beverage even though we were told no food and snack service!!
2. Bzymamacee December 2020
Contact Information:
Official Website | Alaska Airlines |
Email address | On website |
Customer service | 1-800-252-7522 |
Wait time | NA |
Calling Hours | 24/7 |
Most Expensive Months | November- December |
Cheapest Month | August |
Best time to Call | 8:30 am |
Alternative Methods | Chat and Text |