Last updated on November 2nd, 2022 at 11:12 am
Here, you will get all about United.Com/Refund. The following blog touches on every essential aspect related to the same and the aspects that a user of United Airlines’ refund request mechanism should know.
Thus let’s talk about it in detail.
Table of Contents
United.Com/Refund — What is united.com/refund?
United Airlines is one of the major American Airlines. As a result, many travel the airline on a daily basis. And because cancelation and refund requests are so common during the process of air travel, United Airlines Inc. has also set up proper ways to deal with them.
Note: For any refund-related issues, contact us at +1-888-573-3166.
Therefore to deal with the refund requests, United Airlines provides the mechanism of united.com/refund. You can use united.com/refund after flight cancelations. For example, suppose you have booked a United refundable ticket, and now you need to cancel it because of some reason.
So, you cancel it, and to request a refund, you use united.com/refund.
Further, if you don’t have enough time to use the option of United.com/refund, you can delegate your task and get refunded within a reasonable time for any of your flight cancelations; for that, you can use the contact number showing on the website.
Related: United Upgrade From Basic Economy
United.Com/Refund — United Airlines Refund Policy
In this section, we will discuss United Airlines Refund Policy. It might sound different, but cancelation and refund are the two aspects of the same thing. In other words, both are stages of the same process. And, therefore there is not much difference between the cancelation and refund policies of United Airlines. And that is why if one knows United Airlines’ cancelation policy well, they will automatically know its refund policy well.
Now, let’s talk about United Airlines’ refund policy.
Refund eligibility on flight cancelations within 24 hours of booking
If you cancel a United flight not beyond 24 hours from making the reservation, you are entitled to getting a full refund credited to your account (or given back to you, in the same way as you paid for the flight reservation.)
The policy that discusses the same thing is United Airlines 24 hours cancelation policy. It states two-time conditions. These are as follows:
- Cancelation within 24 hours of booking; and,
- Cancelation of the flight booked for travel starting at least seven days from the day of booking.
When a passenger flying on United satisfies both of the time conditions mentioned above, they become eligible for a full refund after the cancelation with no cancelation fee. Thus it indicates when 24 hours cancelation policy applies, you don’t have to pay a cancelation fee for flight cancelations.
That is the first segment of the refund policy. Now, let’s move on to another segment of the policy. Specifically, that section of the policy deals with what happens if a passenger cancels a United flight after 24 hours of booking.
The following section talks about it in detail.
Refund eligibility on flight cancelation after 24 hours of booking
If you cancel a United flight after 24 hours of booking, whether you are eligible for a refund or not depends on the nature of the booking you reserved in the first place.
For example, If your United reservation is refundable, you can get a refund on your flight cancelation after 24 hours of booking.
In addition to that, in the cases of cancelation after 24 hours, United Airlines’ cancelation policy varies as per United travel classes, fare types, and MileagePlus statuses.
However, most dominantly, it depends on ticket types. Therefore let’s talk about the policy concerning all the United ticket types.
United offers the following types of tickets:
Basic Economy Ticket
Non-Refundable Tickets
Refundable Tickets
Award Tickets
Basic Economy Tickets — Refund Policy Applicable after 24 Hours of Booking
On cancelation within 24 hours of booking, the Basic Economy ticket is refundable on United Airlines. Moreover, previously, it was not allowed to cancel and request a refund for a Basic Economy ticket after 24 hours of booking.
However, considering the recent updates to the United Airlines Basic Economy refund policy, it has been allowed to cancel basic economy tickets with a cancelation fee even after 24 hours of booking.
And under such a cancelation, the passenger further becomes only eligible for a credit voucher of the same value as the canceled ticket. This voucher or eCredit can be used to buy a new future United ticket.
Therefore, in conclusion, if you cancel a basic economy United Airlines flight after 24 hours of booking, the following things will happen:
- First, it will cost you a cancelation fee; and,
- Second, you will not be eligible for a refund. Instead, you will get a credit of the same value remaining after deducting the cancelation fee out of the original price of the canceled ticket.
Now, let’s talk about the refund policy that corresponds to non-refundable tickets issued by United Airlines.
Non-Refundable Tickets — Refund Policy Applicable after 24 Hours of Booking
In the cases of non-refundable tickets, United Airlines’ cancelation-after-24-hour-refund policy states that you can cancel your ticket of such a nature, i.e., non-refundable with a cancelation fee. Still, you cannot get a refund for your canceled flight.
Instead of that, you will become eligible for a credit of the value remaining after all the deductions have been made from the value of the original canceled ticket.
That is the refund policy of United Airlines on cancelation after 24 hours of booking for all the non-refundable tickets United issues.
Refundable Tickets — Refund Policy Applicable after 24 Hours of Booking
Among other ticket types, United Airlines Inc. offers refundable tickets. If you have purchased a refundable ticket, then on the occasion of cancelation after 24 hours of booking, you can cancel your refundable ticket with a cancelation fee.
Further, you can also get refunded since your ticket is refundable. Thus, you can get a refund when you cancel a refundable ticket on United Airlines after 24 hours of booking.
For any refund issues, you can call +1-888-573-3166.
Award Tickets — Refund Policy Applicable after 24 Hours of Booking
When you cancel a United award ticket at least one month or 30 days before the departure, you can cancel your flight without a cancelation fee. Further, you don’t have to pay to get your miles redeposited into your account.
Thus there are two benefits that you get when you cancel a United award ticket at least one month before the day of departure:
- First, you don’t have to pay a cancelation fee for canceling your award flight;
- Second, you don’t have to pay any mile redeposition fee for getting the miles you spent on the canceled award flight redeposited into your account (MileagePlus account).
However, these benefits are not available if you cancel a United award flight or ticket when only less than a month is left before the scheduled departure, or the flight has departed, in both the cases, you have to pay a redeposition fee to get your miles redeposited into your MileagePlus account.
Therefore make sure you cancel an award flight on United Airlines always 30 days before the departure.
United.Com/Refund — How to Request a Refund?
In general, there are two ways to request a refund.
First, you can manually make a request either online or offline using the services provided by United Airlines. And,
Second, you can also delegate the same task to another person and that person will do the same for you — that will help you save a lot of time.
If you choose the second option, you can use the TFN shown at the top of this web page.
If you choose the first option, then you have to follow the steps given below:
- First, cancel your flight, and then go to united.com/refund;
- Second, click on the link to the refund form and policy on the official website of United Airlines;
- Third, locate the following link — as pointed out by an arrow below — on the web page you have just landed;

- Fourth, click on the link – refund form;
As soon as you click on that, it will lead you to the following refund request form:

Thus,
- Fifth, fill out the refund form; and,
Once you have filled out the form,

- Hit the submit button.
After that, United will analyze your refund request and decide whether you are eligible for a refund or not.
Things to notice:
- United Airlines officially declares that it requires at least 7 business or working days for the process of the refund request;
- Once you have made a refund request, United will contact you within a reasonable period of time. After making a refund request, United analyzes and decides whether your refund request is qualified for a refund or not;
- Further, United says if it finds a refund request valid or if a canceled ticket qualifies for a refund, you will receive the refund the same way as you booked your flight reservation; and,
- If your flight reservation was made anywhere in some international location, the refund timings may vary.
United.Com/Refund — How to check the refund status?
In the above section, how you can make a refund request is explained. And, because after making a refund request, it is quite obvious to check your refund request status, thus this section talks about the process of checking the status of your refund request.
The process to check your refund status is given below:
- First, google united.com/refund;
- Second, click on the button shown in the image below — the check refund status button; and,

As soon as you click on the button, it will take you to the following form:

Here, it requires you to enter the last name and ticket, document, or tracking number into it — the search system. Thus once you have come to this stage,
- Third, fill out the search system and hit the check status button.
After that, it will show you the status of your refund request.
United.Com/Refund — United Airlines Cancelation Policy
Although under the United refund policy — as explained above — the cancelation policy is sufficiently discussed, let’s have a quick overview of the same, i.e., United Airlines Cancelation Policy.
United Airlines’ cancelation policy can be discussed by dividing it into the following two parts:
- Cancelation Policy for cancelations within 24 hours of booking; and,
- Cancelation Policy for cancelations after 24 hours of booking.
Cancelation Policy for flight cancelations within 24 hours of booking
When you cancel any United flight within 24 hours of booking, the cancelation process costs you nothing. In other words, if you cancel a United flight not beyond 24 hours from the day of booking, you don’t have to pay a cancelation fee.
And, in addition to that, you can also get fully refunded.
Cancelation Policy for flight cancelations after 24 hours of booking
After 24 hours of booking, if you cancel a United flight, it costs you a cancelation fee. And along with that, you might not be eligible for a refund.
Let’s discuss that in detail.
Basic Economy Tickets
If you were to fly Basic Economy before the cancelation, thus – provided the new updates to Basic Economy cancelation and refund policies – you can now cancel your basic economy flight ticket with a cancelation fee after 24 hours of book.
And, if you don’t want to cancel, you can also upgrade it to the Standard Economy — one of the flying or travel classes United offers. United says that this option has been introduced recently to help passengers make changes to their itinerary of basic economy nature.
However, this option is only available once — upgradation is only allowed for the first time; after upgrading it to the standard economy, any further changes won’t be allowed.
Previously — before the updates, Basic Economy tickets were not allowed to be changed or canceled after 24 hours of booking. But, that is not the case anymore.
Basic Economy Cancelation Fees
The cancelation fees that you have to pay when you cancel a basic economy flight after 24 hours of booking — after the updates — are as follows:
Domestic Flights:
One-Way | $50 |
Round-Trip | $100 |
International Flights:
One-Way | $100 |
Round-Trip | $200 |
On the cancelation of a basic economy ticket booked for domestic travel, you have to pay a cancelation fee of $50 and $100 one-way and round-trip, respectively.
Moreover, in the case of international travel, you have to pay $100 one-way and $200 round-trip.
Non-Refundable Tickets
In the case of a non-refundable United ticket, cancelation is allowed too. You can cancel a non-refundable United flight reservation or ticket after 24 hours of booking. However, you have to pay a cancelation fee for that.
For travel domestically, the cancelation would cost you an amount equal to or more than $200. However, in the case of an international flight, it will cost you not less than 400 dollars.
Thus, in conclusion, it can be said that
For a domestic flight: | $200 |
For an international flight: | $400 |
Refundable Tickets
Among other ticket types, United Airlines Inc. offers refundable tickets. If you have purchased a refundable ticket, then on the occasion of cancelation after 24 hours of booking, you can cancel your refundable ticket with a cancelation fee.
Further, you can also get refunded since your ticket is refundable. Thus, you can get a refund when you cancel a refundable ticket on United Airlines after 24 hours of booking.
Award Tickets
When you cancel a United award ticket at least one month or 30 days before the departure, you can cancel your flight without a cancelation fee. Further, you don’t have to pay to get your miles redeposited into your account.
Thus there are two benefits that you get when you cancel a United award ticket at least one month before the day of departure:
- First, you don’t have to pay a cancelation fee for canceling your award flight;
- Second, you don’t have to pay any mile redeposition fee for getting the miles you spent on the canceled award flight redeposited into your account (MileagePlus account).
However, these benefits are not available if you cancel a United award flight or ticket when only less than a month is left before the scheduled departure, or the flight has departed, in both the cases, you have to pay a redeposition fee to get your miles redeposited into your MileagePlus account.
Therefore make sure you cancel an award flight on United Airlines always 30 days before the departure.
United.Com/Refund — How to Cancel a Flight?
If you don’t know how to cancel your United flight or simply want to cancel it, you can use the contact number showing on the webpage.
However, you can also use United Airlines Inc’s manage booking option to cancel your flight. How you can use the manage booking option to cancel your Flight is given below:
- First, go to the official website of United Airlines;
- Second, locate the My Trips button;
The My Trips button is highlighted below and thus you can use the following image as a reference. Use the following image to help you locate the My Trips button on the official website of United Airlines.

- Third, click on the button and it will take you to the following booking retrieval search system;

Here, it requires you to put the two essential pieces of information into it. The information is Confirmation Number and Last Number. So, if you want to pull your itinerary out of the United Airlines’ official website database, you have to put the information into it. And then, the search system uses it to locate your booking in its database.
Thus, further
- Fourth, fill in the booking retrieval search system with your confirmation number and last name to retrieve your booking details on the screen; and,
Once you have had your booking details pulled out of the database to your screen, you are on, further, you just need to locate the cancelation option and proceed in that direction.
Thus,
- Fifth, locate the cancelation button and click on it.
Thus this is how you cancel a United flight by the manage booking option. Although here, it was done on the official website of United Airlines, you can also use the United app to cancel a United flight.