Last updated on November 3rd, 2022 at 10:31 am

American Airlines Customer Service – Assistance on Flight Bookings & more.

American Airlines is known as the major American airline with its headquarters in Fort Worth, Texas. American is the world’s largest airline in the terms of fleet size which is 873. It started commencing its operations on 25th June,1936. It has its hubs in Charlotte, Dallas, Chicago, Los Angeles, Miami and many more. It has a frequent flyer program known as AAdvantage. It almost covers 350destinations giving its passengers the most comfortable and luxurious flying experience. You can make your travel experience the best one with American Airlines. American Airlines has the best and the most efficient customer service. They are always available on American phone number.  They provide the information which is reliable and authentic.

The Popular Reasons to Connect with American Airlines Customer Service

Most people connect with the American Airlines Customer Service for many queries. They either connect with the customer service agent on the American Airlines Phone Number or by chat or email. People connect with customer support service for getting information regarding upgrades, miles, account summary etc. related to the frequent flyer program AAdvantage. The customer service also serves information regarding baggage, information on delayed luggage and damaged luggage. They also help the customers with the misplaced baggage. Refund information for the cancelled flights are also provided by the American Airlines customer service number. 

  1. The updates and information regarding current ongoing discounts is also provided by American Airlines customer service.
  2. Reservations and tickets information related to payment, fares, seats and trip insurance is also provided by American Airlines .
  3. The travel, arrival and check in information is also available with the customer support executives. They also keep you notified on the flight status.
  4. For the log in related issues on the app and the site they have a separate team who is trained to provide the customers with the best service.
  5. They also provide information for senior citizen and people with disability. Medical related information is also provided.

Targeted Help from the Customer Service

The American Airlines Customer Service has separate team for providing assistance to its customers regarding all these things for example:

  • Baggage Assistance- They will provide you information related to baggage. Information on over size and over weighted bags, the maximum number of bags allowed per passenger according to your travel class. The checked bag policy you will have a permission on the baggage allowance. In certain classes you will have the permission to carry extra baggage. When you are an elite customer you will have a permit to take additional baggage.
  • Check-in Assistance- American Airlines customer service will give you all the necessary details regarding your check in. It is suggested to arrive at the airport 3 hours before the departure time. Also the information related to the documents required by the destination you are travelling to is given so you can keep a copy of the documents needed. If you have an e-ticket available you can do the curbside check-in. Online check-in is also available from 24 hours till 45 minutes of the departure and 90 minutes in case of international flights. You need to check in your bags 45 minutes before the departure time. You can check-in online via website or the AA App.
  • Cancellation Assistance- It is never a pleasant experience for the flight cancellation. In case you Cancel American Airlines Flight within 24 hours of booking you won’t be charged any penalty but when you cancel later than that you have to pay some cancellation fees. When the flight is cancelled by the airline itself due to some issues in the aircraft or bad weather conditions you are entitled to claim a refund. All the information related to cancellation is provided by the American Airlines customer service number.
  • Senior citizen Assistance- Information related to the senior citizen assistance is provided by the American Airlines . Special assistance coordinators are available with the medical facilities on board and at the airport. The elderly people are taken extra care of in the AA flights. The American Airlines Customer service personnel will guide you all about it.
  • Flight Status- The flight status related information is also available with the American Airlines customer service phone number you can connect with them and gather all the information regarding the status of your flight. You will just have to update them with your PNR number or flight number you will get all the necessary information.
  • Delayed Flight Assistance- If your flight is delayed or cancelled you will get all the details about it from the helpline numbers. They will also offer you credits or refund if your flight is delayed more than 5 hours from the scheduled departure. In case your flight is cancelled by the airline you will get the money refunded or you will get the money in form of credits which you can use for booking American Airlines flight tickets.
  • Security Assistance- For the security checkpoints you need to carry your ID. You need to have a real ID like a passport, driving license etc. You can get the further information on this at TSA (Transportation Security’s Administration). You can also reach out to the customer support person at American Airlines customer service phone number.

Contact Information


Email- NA

Customer Service – 8004337300

Baggage- 2 bags allowed for normal customers and for elite customers they can upgrade it to 3 bags.

Wait Time- 4-6

Best Time to Call- 2.25pm

How to contact the American Airlines Customer Service?

Call- You can connect with the support person at American Airlines Customer service number. They are highly educated and very patient experts. They will listen to your query and provide you with all the necessary details required. The customer support service is available on all 7 days and 24 hours. The experts will guide you through the process of how you can solve your problem or do it for you. They are very helpful people and will resolve all your issues. Support executives are always available and revert as soon as possible.

Email- You can also email about the issues you are facing. Your issue will be resolved within 48 hours. There is a specialized team who are constantly working for your convenience. This is a reliable and hassle free way to get a solution to your problems. Emails are also helpful for the discount and offers. You are updated about the ongoing offers time to time.

Chat- For your queries you can just download the American Airlines Application and you can follow the procedure to connect with the customer support person on live chat. The personnel will require a few details from you to provide you better assistance you just need to give those details it is that simple.

You can also log in your account on the website and do the same procedure for live chat with a customer support executive.

Exclusive Features of American Airlines Customer Service

The people in American Airlines Customer Service are really hard working and educated. The main features of customer service at American Airlines are:-

24*7 Assistance– The customer support agents are available 24*7 for your help on American Airlines Customer Service Number. You can call them anytime and they will help you with all the information you need about the flight status, updates, baggage, meals, frequent flyer program etc. They will revert back instantly to you round the clock.  

100% Transparency– The information provided by the support person is unbiased and honest. They will always be transparent and give you an honest update. They will give you the exact information without hiding the reality. The information provided by American Airlines number is very reliable and authentic.

Latest Update– You will get all the latest updates from American Airlines phone number. They will provide you the latest information about the current flight status, your American Airlines Booking confirmation and everything else. You can get all the latest discounts and offers related updates via mail and text messages.